If you have activated an account with us and verified a bank account with us, you can use the request for quote functionality.
Using the ‘Quotes’ screen
You can easily request a quote using the ‘quotes’ screen. It is the first screen you will see after you log in to the Crypto2Cash app.
Here you can find the cryptocurrencies supported by us. Select the cryptocurrency for which you wish to request a quote. The app will automatically pre-fill the quote window with this balance. You are able to change the amount for which you are requesting a quote at this point.
Please note, we maintain a minimum quote value of 50 EUR.
Select the bank account you wish to send your funds to and click ‘request quote’. The app will present you the quote and you can decide to confirm it or cancel it.
Once you have requested a quote, this quote will be valid up to 20 seconds. It can be shorter if there are for example very volatile price movements. The fiat counter-value is clearly displayed in the currency you have selected and you can select to confirm or cancel the quote.
If the price moves too much or you do nothing the quote will expire after 20 seconds. You are free to request subsequent quotes.
Once you have confirmed your quote the transaction is completed and we will pay out your funds to the selected bank account as soon as possible.
You can always find the details of your transaction using the ‘messages’ screen.
Please do not hesitate to contact us if you have any questions about the procedure for obtaining a quote from us and our members of staff will be on hand to assist you.
We can be contacted:
- By email; firstname.lastname@example.org
- By phone; +370 5211 0041
- Through the app; where you can reach us via chat.